A Mixed Model That Gives You the Best of Both Worlds

Sometimes the most effective support is a blend, part in-person, part online, shaped around your life, your location, and what works best for your goals.



Here are two real-world examples of how a mixed model can look:

Example 1: Living Far Out of Town, But Still Getting Full Support

Sarah lives on the outskirts of a regional area.


There aren’t many therapists nearby, and travelling into town for appointments isn’t always possible.

So we start with an in-person Functional Capacity Assessment to understand her environment, routines, and support needs. 

That session gives us the foundation we need for clear, accurate recommendations.

After that, her therapy runs online, with weekly sessions that keep her goals moving forward, without travel time, disruption, or added cost.

Every few months, we organise an in-person review.

Those visits let us check how strategies are working at home, adjust equipment if needed, and make sure nothing is missed.

It’s the full picture of support, delivered in a way that works for her life and stretches her funding further.

Example 2: Blending In-Person and Telehealth Across Disciplines

Tom receives different types of therapy for different needs.

• His speech therapy is in person because practising communication during real activities at home or school helps him most.
• His physiotherapy is also in person so his physio can work with him safely on equipment, positioning, and movement.
• His psychology sessions happen online, where he feels more relaxed, comfortable, and able to talk openly.

This mix reduces travel, makes sessions predictable, and keeps each therapy type in the format that suits him best.



It also makes his funding last longer, without compromising on quality, connection, or progress.

Why Blending Online and In-Person Works So Well

A mixed model gives you the flexibility to:

• Start sooner when online sessions are available quickly
• Reduce travel costs and time
• Get the benefits of real-world, face-to-face observation
• Keep therapy consistent even when life gets busy
• Use funding efficiently across disciplines
• See specialists who may not live in your area

It’s support that meets you where you are, literally and figuratively.

The Right Support at the Right Time

Each part of a mixed model plays a distinct role:

In-Person Assessments

We begin by understanding your environment, routines, equipment, and goals. This gives us a strong foundation for reports, recommendations, and therapy planning.

Online Therapy Sessions

Once we have that insight, online sessions help maintain momentum.
They’re flexible, lower in cost, and easier to fit around school, work, and appointments.

Periodic In-Person Reviews

From time to time, it’s helpful to meet again in person.

These reviews allow us to adjust strategies, check safety, support carers, and ensure everything is progressing in the way you want.



Together, these elements form a complete circle of support.

Built Around You, Not the Other Way Around

There’s no one formula. You might choose:

• In-person assessment → online therapy → in-person review
• In-person blocks → online top-ups → school holiday telehealth
• In-person for some disciplines → online for others
• Mostly online with occasional home visits when things change
• Full in-person for a season → online during busier times

Your goals guide the model. We build the support around your routines, your preferences, and your funding.

Using Funding Efficiently (Without Compromising Quality)

Because online therapy removes much of the travel time, families often notice:

• More sessions for the same budget
• Less pressure on weekly routines
• Shorter wait times to get started
• Access to clinicians with the right experience, not just the closest postcode

Quality remains high because your support is backed by:

• Peer-reviewed reporting
• Discipline-lead oversight
• Experienced clinicians matched to your goals and needs

It’s efficient, flexible, and genuinely centred on your life.

Real People Explaining Why It Matters

Every clinician here has a personal reason for choosing this work. Many have family connections to disability or mental health, so they understand the real challenges.

When we ask our team to share something, it’s not a list of qualifications. It’s practical advice for you, like:

• What to do when a child feels too anxious to go to school.
• How to take the first step when you’ve just received an NDIS plan.

That way, you see the person behind the role. Someone approachable, kind, and ready to help.