Get Started With TC Therapy
Start Fresh With Supports That Fit You
Starting fresh can be a hopeful step forward.
When your supports fit the way you live, each day feels lighter and more manageable.
The best part? Getting started doesn’t need to feel stressful. It can be clear, calm, and the beginning of real progress.
Why does this work matter?
"Because there are people who need help and support in their daily lives, and the work done by TCAT can helpfully improve the quality of the individuals' lives."
- Cathy Till
Beginning Something New With Confidence
Families often tell us the first step feels like a turning point.
Maybe you’ve moved house, your child’s needs have grown, or you’re simply looking for supports that feel more in tune with your life.
Whatever the reason, wanting the best for your family is a positive thing. Many parents say that once they gave themselves permission to start fresh, they felt lighter and more hopeful.
It’s like opening the windows on a warm day, once the air flows freely, everyone feels better.

Your Right To Choose How You Start
The NDIS gives you the freedom to decide how you begin.
You can choose who you want to work with, how often, and in ways that suit your family.
There’s no need to feel unsure. You deserve supports that feel right and people who listen to your needs.

Step 1: Setting Things In Motion
Getting started can be as simple as a short call or form.
From there, your service agreement will guide the next steps.
If your plan is NDIA-managed, the NDIA portal will show when your booking is active.
If there’s a delay, you can call directly to check.
This is your plan, and you have every right to use it in the way that benefits you most.
Step 2: Clarifying What Matters Most
Once you’ve taken that first step, take a moment to reflect.
What’s going well for your family now?
What would you like to change?
Think about your goals and daily rhythm. Would online sessions make life easier?
Would a different approach bring out more confidence in your child?
This is your chance to shape supports in a way that feels right for you.
Step 3: Choosing The Right Support
Finding the right fit can feel reassuring.
Ask yourself:
- Do their services match your goals?
- Do you feel comfortable when you talk with them?
- Do they give clear answers when you ask questions?
When it feels natural and respectful, you’ll know you’ve found the right place to start.
Real People Explaining Why It Matters
Every clinician here has a personal reason for choosing this work. Many have family connections to disability or mental health, so they understand the real challenges.
When we ask our team to share something, it’s not a list of qualifications. It’s practical advice for you, like:
- What to do when a child feels too anxious to go to school.
- How to take the first step when you’ve just received an NDIS plan.
That way, you see the person behind the role. Someone approachable, kind, and ready to help.
What Participants and Families Often Appreciate Most
Participants, carers, and families often mention the same things that stand out:
Fast replies that make things feel easier.
Reports that really help when it’s time for plan reviews.
That feeling of being supported, knowing someone’s always there to listen and respond.
Starting Feels Easier With Support
Starting something new can feel easier with support. Family, friends, or an advocate can walk beside you.
The NDIS also allows someone to be there with you through calls and paperwork, so the process feels lighter.
Many families later share they wish they had begun sooner.
Once they found the right support, life felt more settled and hopeful.
Take Your First Step Today
Getting started is really about giving yourself and your family the best chance to thrive.
It’s about connecting with people who make therapy feel natural, responsive, and supportive.
The first step doesn’t need to be big, just a call or message can set things in motion.
Frequently Asked Questions
Can I change providers if I’m not happy?
Yes, you can switch any time.
It may be because your goals have changed or the fit isn’t right.
How do I end my current service?
You may need to give notice, cancel bookings in the NDIS portal, or request final reports.
The team can guide you.
Do I need to explain why I’m leaving?
No. It’s your choice if you share reasons.
What should I check before picking a new provider?
Look for open communication, strong reports, and genuine involvement.
Let’s Begin Together
Taking the first step can open the door to more ease and confidence in your supports. Begin today, a brighter path is waiting.


