People Who Are Always On Your Side

Making NDIS Support Clear For You

When you ask for support, you want to know you’ll be heard and that someone will actually help you make sense of it all.

This page walks you through what to expect and how the process can help make things easier for you, your family, or the person you care for.

Real People Who Understand What It Feels Like

Because No Family Should Navigate The NDIS Alone

For Susan, this comes from personal experience. She’s a mum who’s been through the maze of diagnoses, school meetings, and NDIS paperwork. 



She knows what it’s like to want the very best for your child while feeling unsure of what to ask for next. That’s why TCTherapy was built. So no family has to face it all alone.

Support That Fits Every Stage Of Life

People come to us for all kinds of reasons, a teenager struggling with anxiety, a young adult living alone for the first time, or an older participant working on mobility and confidence.

Whatever your situation, the goal is the same, to help you move forward with clarity and less stress.

You’ll notice a few things right away:

• You’ll hear back quickly, usually within the same day.
• If we can’t help, we’ll guide you to someone we trust.
• You won’t be left waiting for months.
• Your reports will actually help you get the supports you need.

It’s a bit like having a leaky tap. Instead of just handing you a towel, we’ll help you get it fixed properly so life can flow again.

Real People Explaining Why It Matters

Every clinician here has their own story about why this work matters to them.

Many have family connections to disability or mental health, so they truly get the ups and downs that come with it.

When they share advice, it’s practical, like what to do when a participant feels too anxious to leave home, or how to take the first step after an NDIS plan arrives.

You’ll see the person behind the role, kind, approachable, and ready to help you or your loved one find the right next step.

Stories That Show What’s Possible

We’ve seen how the right support can change lives.



Like the dad in Western Sydney who phoned, NDIS plan in hand, saying, “Where do I start?” In just 20 minutes, we walked him through the structure and opened the next doors.

Real People Explaining Why It Matters

Every clinician here has a personal reason for choosing this work. Many have family connections to disability or mental health, so they understand the real challenges.

When we ask our team to share something, it’s not a list of qualifications. It’s practical advice for you, like:

• What to do when a child feels too anxious to go to school.
• How to take the first step when you’ve just received an NDIS plan.

That way, you see the person behind the role. Someone approachable, kind, and ready to help.

Finding Confidence With The Right NDIS Therapy Team

What Happens When You Reach Out

Getting started is simple.

You can call or send a quick message, and we’ll get back to you within a day.

Most people fill out a short form online, but if that feels like too much, we’ll do it together over the phone.

Then you’ll receive a clear service agreement and a plan that actually makes sense.

It’s kind of like planning a trip, instead of being told to “figure it out,” you’ll have the tickets, the map, and a friendly team guiding you along the way.

Honest Support That Puts You First

Some providers make you wait or hold onto your NDIS funds. That’s not how we work. We stay independent so your needs always come first. 

Our reports are written by clinicians who’ve worked inside the NDIS and know what helps approvals move faster.

That honesty is what makes families, participants, and carers say, “You made it feel human again.”