Connecting Minds
As a support coordinator working in complex mental health with clients who require specialised support, I cannot recommend Take Charge enough. From the very beginning, their friendliness and commitment to providing quality services stood out to me. The clinicians they provide are exceptional, with a deep understanding of their client’s needs and a holistic approach to their care.
But what sets Take Charge apart is their willingness to go above and beyond for their clients. For example, when I needed a report for an NDIS plan review at short notice, they made the impossible happen, arranging for an OT to be onboarded immediately and providing a comprehensive report within a week. Their dedication to making things happen, even when it means more work for them, is fantastic and they understand the complexities of this industry.
At Take Charge, their report writing is really comprehensive. The team takes the time to truly understand our clients and their unique situations, which is evident in the quality of their reports. We rely heavily on their reports for the NDIS, and they never disappoint. Thanks to their reports, our clients receive the best possible support.
I recommended Take Charge to other support coordinators. They have great occupational therapists on staff with a lot of experience and a good understanding of our clients. Take Charge always makes an effort to understand our tight timeframes.